Connect to your customers in a whole new way.
Salesforce is the world's #1 CRM and Customer Experience platform, that provides a complete view of customer interactions across your sales, marketing, service, commerce, analytics and people processes.
Salesforce offers a complete Customer Experience Platform to assist enterprises in the customer journey process with your brand. The suite enables leaders in sales, commerce, marketing, customer service, and IT to better understand customers and keep their interest.
With Salesforce CRM, you can manage the entire marketing, sales, service and commerce cycle to increase sales team performance by automating sales processes and by monitoring and forecasting sales activity.
Capitalize on key opportunities by targeting your most profitable prospects and customers using marketing and lead management tools. Resolve customer requests and issues quickly with customer service and support management tools.
Sell faster and smarter
The Best Companies Don’t See a Sale, They See a Customer Sales is often the first human interaction customers have with a company, and Sales must continually support the customer’s expectations for effectively closing deals and cultivating repeat business.
The best companies use Salesforce as the Customer Centric process of a company. They are enabling sellers to accelerate sales cycles with a more human touch, creating powerful selling moments through cross functional collaboration, process automation, and a combination of data transparencyand advanced intelligence.
To power conversion and increase brand loyalty, the best companies are combining Salesforce Commerce with other Salesforce Clouds and adopting emerging technologies that unify the end-to-end customer experience, both in-store and online.
To lead the future of commerce, businesses must design the experiences that align to customers’ motivations, needs, and desires across every moment of the customer journey.
A personal customer experience is no longer an advantage, it is a must. But it takes a wealth of data and advanced tools to create successful strategies. Salesforce Marketing Cloud provides a basis for personalized marketing campaigns and ensures company branding and messaging is uniform across all channels. Salesforce Marketing Cloud has many features and functions that can help you understand your customers and tailor your campaigns to suit them. Our intelligence experts have highlighted the features we consider key to achieving success in today’s market.
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